I feel like I’ve been giving a lot of bad reviews lately, but unfortunately I just haven’t been getting the best of service when I’ve gone out.
I went to lunch today with two of my colleagues at Plate World Cuisine because I had a coupon and had been wanting to try out the restaurant. Unfortunately I was very disappointed overall. While the ambiance is very nice (contemporary asian feel), the service was quite disappointing. I ordered a grilled flatbread with artichokes and manchego cheese, while my colleagues ordered prosciuto wrapped shrimp and tenderloins with pasta. I tried all three dishes, and I will say that the other two were really quite good. I wasn’t very impressed with my meal though. Rather than tasting grilled it tasted more like it was burnt. I did enjoy their desert though. I ordered a Asian desert sampler and was very pleased with it.
Now as for the service, during our meal we had to ask for salt and pepper shakers because the ones on our table were empty and then had to ask for spoons to eat the desert with. Our server was nice enough, but was covering far too many tables. It was her manager that I really had a problem with. First he informed me that even though neither the ad or the coupon I had said anything about it, it was only for use at dinner and he would not honor it. He did give us a coupon to use instead for 10% off (my original coupon had been for $15 off of two entrees), he made us wait for about 20 minutes for him to take off the discount. And since we were on our lunch break, that made us late getting back to the office.
Overall I did enjoy some of the food there, but it wasn’t good enough to counter the lack of customer service we received.
